Day after day, the ordinary citizens of Earth remain unaware of the silent guardians that keep watch over the enterprise network. From their shadowy lairs, these brave men and women keep our data safe from the bandits of bandwidth while avoiding downtime destruction.
But to be an IT Superhero, you don’t need to be bitten by a radioactive arachnid, volunteer for a secret government experiment or have the resources of an eccentric billionaire. All the powers you need are a few good strategies combined with the right equipment to ensure 24/7 reliability.
Picture this scenario: you’re on a much-needed vacation and receive intel from headquarters that the enemies of uptime have successfully shut down the network. But instead of cutting your time in the surf short, you calmly excuse yourself to find the nearest computer to log in. With a few clicks of a mouse and a couple of keystrokes, you now have the power to troubleshoot problems in two places at once. With secure out-of-band access to console managers, switches, and routers, you’ve successfully saved the day and your organization lots of money.
Your brain is pretty amazing, but a real hero knows when to ask for help. Every Batman needs a Robin, which in the case of IT, is a context-sensitive or contextual help menu. These embedded help resources identify procedural errors specific to your IT situation and understand what you’re trying to accomplish in the moment. This individually tailored support eliminates the need to dust-off long-winded user manuals and decreases your cognitive load to get the job done faster. This type of sidekick requires no sleep, no Internet connection and is always there when you need it.
It’s a bird; it’s a plane, it’s a…console manager with field replaceable modules!? IT infrastructure can take many forms, which means that your company’s equipment must connect and manage different devices as needed. Choosing infrastructure that can quickly adapt to multiple port configurations can eliminate budgeting headaches for new equipment and unnecessary installation costs.
We obviously know that electricity powers computers, console managers, and other IT equipment. But before you summon bolts of lightning, first consider where the power is needed, when it’s needed and in what amounts. By consolidating your console manager and power distribution units (PDUs) into one hybrid appliance, you can significantly increase equipment reliability and decrease system operating costs.
These powers are meant to be used for the good of the network and will be enforced by the Kings and Queens of the Cloud. What powers do you think make an IT superhero? Tweet us your thoughts @lantronix using the hashtag, #ITSuperhero, and stop by our booth (#68) at SpiceWorld 2018!