Knowledgebase Home/ Cellular Connectivity & Networking / What is the APN and where can I find it?

The APN is the “Access Point Name“, a code you will need to set at a device level to start using data. Your device can register to a network even if the APN is incorrect but will not be able to pass data.

To find what APN you need to add to the device when you activate a sim you can search for it in the portal:

  1. Go to “All Subscribers
  2. Search for your SIM card (enter your ICCID number)
  3. Click on your SIM card and “Run a Sim Diagnostics
  4. Check the “Data Services Info” in the UI. It will indicate what APN you need to use.
  5. APN example: data641003

For more information or questions please email [email protected]

scroll to top

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.