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Knowledgebase Home/ Cellular Connectivity & Networking / What is the APN and where can I find it?

The APN is the “Access Point Name“, a code you will need to set at a device level to start using data. Your device can register to a network even if the APN is incorrect but will not be able to pass data.

To find what APN you need to add to the device when you activate a sim you can search for it in the portal:

  1. Go to “All Subscribers
  2. Search for your SIM card (enter your ICCID number)
  3. Click on your SIM card and “Run a Sim Diagnostics
  4. Check the “Data Services Info” in the UI. It will indicate what APN you need to use.
  5. APN example: data641003






For more information or questions please email [email protected]

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