Frequently Asked Questions

Here are some frequently asked questions about Connectivity Services

Why should I choose Lantronix?

We’ve been around! We know how hard it can be to deal with the big cell carriers, especially if you’re a small company. Getting support, setting up the network infrastructure, negotiating your contracts, and rate plan rates can quickly become a resource-draining nightmare. At Lantronix, we negotiate and deal with the carriers for you, so you never have to.

What plan is right for me?

It’s all about the data. How much data do you think your device will send and receive within a month? Will you be using SMS? At Lantronix, we can customize your rate plan to fit your needs. We cover hundreds of different networks across the globe, as well as Verizon, AT&T, T-Mobile, and Rogers in North America. Let us help you pick the right plan!

What countries and carriers do you support?

Lantronix Connectivity Services covers over 600 network partners in 185 countries around the world. For a full list, please visit our Coverage Page If you don’t see your country listed, please feel free to reach out to our sales team.

Does my hardware support Lantronix connectivity?

Yes! If you’re using Lantronix hardware or bringing your device to our platform. Our SIMs are hardware-agnostic and designed to work with any unlocked cellular device in any country around the globe.

How do I get started with Lantronix Connectivity services?

Yes! If you’re working on a proof of concept with us or would like to test drive our network, get started.

What about technical support?

Our 24/7 Network Operations Center remains proactive, mitigates any potential carrier downtime, and keeps our customers alerted on scheduled maintenance. Once a subscriber, you can submit a ticket to our support team directly through our Connectivity Services platform.

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