Open Menu

Edge AI

Percepxion™ Edge AI Solution prototype’s seamless integration with the Qualcomm AI Hub, this integrated solution delivers a robust platform for optimized model performance, supporting the rapid development, deployment and acceleration of edge AI solutions.

Software

Centralized Management Software

Percepxion for IoT
Percepxion for IoT
IoT Device Management Platform

Services

Engineering Services
Engineering Services
Leveraging Unparalleled Expertise and Product Development

Industries

Smart cities icon
Smart Cities
Automotive icon
Transportation
Enterprise icon
Enterprise

Out-of-Band Management

AI-Driven Automation and Console Access for Enterprise Networks

Software

Lantronix Centralized Management Software

Control Center
Advanced Out-of-Band Management for LM-Series Devices & Connected Network Infrastructure
Percepxion for Networking
Percepxion for Networking
Securely Manage Distributed Enterprise Networks

Services

LEVEL Technical Services
The best technical services. Only at Lantronix.

Industries

Enterprise icon
Enterprise
Smart cities icon
Smart Cities

Network Infrastructure

Software

Centralized Management Software

Percepxion for Networking
Securely Manage Distributed Enterprise Networks

Services 

LEVEL Technical Services
The best technical services. Only at Lantronix.

Industries

Smart cities icon
Smart Cities
Enterprise icon
Government

Industrial IoT

Software

Percepxion for IoT
Percepxion
IoT Device Management Platform

Services

LEVEL Technical Services
The best technical services. Only at Lantronix.
Kompress.ai
Manage Industrial Compressors Anywhere

Industries

Automotive icon
Transportation
Enterprise icon
Government
Critical Asset Monitoring

SOMs & Dev Kits

Embedded Controllers and Systems

Services

Engineering Services
Engineering Services
Leveraging Unparalleled Expertise and Product Development

Industries

Smart cities icon
Smart Cities
Enterprise icon
Enterprise
Drones

Connectivity Modules

Software

Percepxion for IoT
Percepxion for IoT
IoT Device Management Software

Industries

Enterprise icon
Enterprise
Smart cities icon
Smart Cities

Resources

From training , to white papers, videos, and more, you’ll find what you need to design, develop, deploy and manage powerful, innovative remote networking and IT infrastructure management applications and solutions.

Support

Visit the Technical Resource Center for all of your support needs

Firmware & Software icon
Firmware & Software
Installation tools icon
Installation Tools
Documentation icon
Documentation
Support icon
Get Support
Open Search
Home » Level Technical Services

The best technical services.

Only at Lantronix.

Get Started with Level Services
Contact Us
LEVEL Technical Services
The team at Lantronix cares about your success. Our dedicated technical experts are here to assist with your unique IoT and IT solutions. We continually improve our support organization through customer feedback and data-driven analysis. Our goal at Lantronix is to provide the best overall service, delivering the utmost in customer satisfaction.
Extended Limited Lifetime Warranty
Provides assurance and peace of mind, mitigating risk and controlling costs.
Technical Resource Center
Search online for documentation, software, tutorials and other information to help resolve any issues you may encounter.
Talk with an Expert 24/7
Easily orchestrate assistance tickets
Trusted Technical Advisor
Expert Support. Quarterly Reviews.

LEVEL 1 provides customers with a comprehensive set of hardware, software and 24/7 direct technical support. Our dedicated technical support specialists work with your team, assisting with Lantronix device onboarding, configuration, software updates, real-time troubleshooting and remediation, and any other technical issues.

LEVEL 2 builds on all of the features of LEVEL 1 and extends the services, offering extended warranty and advanced hardware replacement in the case of an issue with a Lantronix device in the field.

The LEVEL 3 service offers a custom support contract, providing a tailored solution with the best options based on customer requirements.

Which LEVEL is right for you?
DescriptionLevel 1Level 2Level 3
Online Help Service
Help Ticket Portal
Phone Support 24/7
4-Hour Ticket Response
Technical Account Team
Configuration Assistance
Software Updates
Extended Limited Lifetime Warranty 
Advanced Hardware Replacement 
Custom MSA and SLA Contract  
Technical Resource Center
Are your devices supported?
Learn More about Level

We care about your success

Contact Us
Close
Back to Menu

Edge AI

Percepxion™ Edge AI Solution prototype’s seamless integration with the Qualcomm AI Hub, this integrated solution delivers a robust platform for optimized model performance, supporting the rapid development, deployment and acceleration of edge AI solutions.

Software

Centralized Management Software

Percepxion for IoT
Percepxion for IoT
IoT Device Management Platform

Services

Engineering Services
Engineering Services
Leveraging Unparalleled Expertise and Product Development

Industries

Smart cities icon
Smart Cities
Automotive icon
Transportation
Enterprise icon
Enterprise

Out-of-Band Management

AI-Driven Automation and Console Access for Enterprise Networks

Software

Lantronix Centralized Management Software

Control Center
Advanced Out-of-Band Management for LM-Series Devices & Connected Network Infrastructure
Percepxion for Networking
Percepxion for Networking
Securely Manage Distributed Enterprise Networks

Services

LEVEL Technical Services
The best technical services. Only at Lantronix.

Industries

Enterprise icon
Enterprise
Smart cities icon
Smart Cities

Network Infrastructure

Software

Centralized Management Software

Percepxion for Networking
Securely Manage Distributed Enterprise Networks

Services 

LEVEL Technical Services
The best technical services. Only at Lantronix.

Industries

Smart cities icon
Smart Cities
Enterprise icon
Government

Industrial IoT

Software

Percepxion for IoT
Percepxion
IoT Device Management Platform

Services

LEVEL Technical Services
The best technical services. Only at Lantronix.
Kompress.ai
Manage Industrial Compressors Anywhere

Industries

Automotive icon
Transportation
Enterprise icon
Government
Critical Asset Monitoring

SOMs & Dev Kits

Embedded Controllers and Systems

Services

Engineering Services
Engineering Services
Leveraging Unparalleled Expertise and Product Development

Industries

Smart cities icon
Smart Cities
Enterprise icon
Enterprise
Drones

Connectivity Modules

Software

Percepxion for IoT
Percepxion for IoT
IoT Device Management Software

Industries

Enterprise icon
Enterprise
Smart cities icon
Smart Cities

Resources

From training , to white papers, videos, and more, you’ll find what you need to design, develop, deploy and manage powerful, innovative remote networking and IT infrastructure management applications and solutions.

Support

Visit the Technical Resource Center for all of your support needs

Firmware & Software icon
Firmware & Software
Installation tools icon
Installation Tools
Documentation icon
Documentation
Support icon
Get Support
Search

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

Close