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Knowledgebase Home/ FAQs / What is a data pool?

A data pool is essentially a pool of data! These pools could be Aggregated (dynamic, they expand the amount of data in the pool when you activate new sims) or Static (a fixed amount of data).

Data Pools

Aggregated products

All Sims activated on the same aggregated product form a dynamic pool of data. New SIMs activated on the same product would increase the pool in a pro-rata fashion. On the other hand, any SIMs suspended or deactivated from that same product won’t decrease the pool size as the user prepays Line rental till the end of the billing cycle.

Aggregated products

All SIMs activated on the same Data pool product would share the MBs included in the pool. The pool is static which means that it does not increase or decrease based on the SIMs that are active on the same data pool product.

MID-Month Charges

Mid-month upgrades

Any SIM resubscribed on a product with higher Line Rental and bigger product size would be considered as if they have been on that product since the beginning of the billing cycle if they were active since the 1st of the month or since their activation date if they have been activated during the current month. This means that they will be contributed to the Data pool of the new product rather than the initial one. The user will be charged with an upgrade rate for the difference between the Line Rental that had been charged and the higher Line Rental of the new product.

Mid-month downgrades

Any SIM resubscribed on a product with lower Line Rental and smaller product size will be considered for that billing cycle as if it has remained on the initial higher product. The SIM will contribute to the Data Pool of the initial product.

For more information or questions please email [email protected]

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